Operational Support

Now that you’ve won the Hispanic market, how do you RETAIN them?

Now that you’ve won the Hispanic market, how do you RETAIN them?

We support your existing systems to ensure the internal infrastructure is prepared to withstand the additional clients.  Including:

  • Initial audit of client/donor systems to identify gaps;
  • Translated forms and materials; Regulations, Intent and Culturally Appropriate;
  • In-language customer service (call center, email or social)